Industrial conflict

Discuss the causes of industrial conflict in workplaces

– Define conflict and industrial conflict in workplace
– types of conflict , dysfunctional and functional
– give some case study example
– hidden and open conflict – brief outline
– causes of conflict , short term and long term
– discuss different views and theories ex) pluralist, unitalist
– emphasize conflict and strikes used for bargaining
– give solution to conflict ex) good negotiations and bargaining
– mention the role of employers, unions and government or state
– management or employer role in industrial conflict
– role of management neglected in past