7-Eleven: The price of Convenience

hi, writer. this is a group assignment, you only need to answer the question , so you dont need write too much introduction and conclusion. thanks.
The reading list will provide with reading and resources for completing assessment task.
The team should undertake extensive research from academic journals, books, industry sources and the media and write a report which addresses the following issues and questions:

What was the nature of the dilemma? Provide background information to the factors that lead to the dilemma if necessary and explain how the dilemma unfolded?